Effective Date: January 1, 2025
Organization: Thirst With Hunger Institute (“we,” “us,” “our”)
1. Introduction
Thirst With Hunger Institute is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website (thirstwithhunger.institute), online courses, digital products, forms, events, counseling services, or any other resources operated by our organization.
2. Information We Collect
2.1 Personal Information You Provide
We may collect the following personally identifiable information when you voluntarily submit it:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely through third-party providers)
- Account login information
- Form submissions, prayer requests, or counseling notes voluntarily provided
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages viewed and usage patterns
- Cookies and tracking technologies
2.3 Payment Information
We do not store full credit card numbers or payment credentials. All transactions are processed through secure payment processors such as Stripe, PayPal, or Zeffy. These third parties separately govern their own privacy practices.
3. How We Use Your Information
We may use your information for the following purposes:
- To provide access to courses, digital products, and ministry resources
- To deliver email communications and administrative updates
- To process donations and purchases
- To manage counseling or appointment requests
- To improve website functionality and user experience
- To comply with legal, financial, and security obligations
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
- With third-party service providers who assist in processing payments, forms, or email delivery
- When required by law, subpoena, or legal investigation
- To protect the rights, safety, or security of our organization, users, or the public
- With your explicit consent
5. Cookies and Tracking Technologies
We may use cookies, analytics tools, and tracking technologies to improve site performance, analyze usage, and customize user experience. You may adjust browser settings to block cookies, though certain website features may not function properly.
6. Data Storage and Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute protection.
7. Third-Party Services
We may link to or integrate services such as:
- Email providers (e.g., Brevo, FluentCRM)
- Payment processors (e.g., Stripe, PayPal, Zeffy)
- Analytics providers
- Embedded media platforms (e.g., YouTube, Vimeo)
These third parties operate independently and maintain their own privacy policies. We are not responsible for their practices.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will delete it promptly.
9. Data Retention
We retain personal information only as long as reasonably necessary for ministry, legal, or operational purposes, or as required by applicable law.
10. Your Rights and Choices
You may request at any time:
- Access to the personal information we hold
- Correction of inaccurate information
- Deletion of your data (except where legally required to retain it)
- Unsubscribing from all email communications
To make a request, please contact us at: admin@thirstwithhunger.institute.
11. International Users
If you access this site from outside the United States, you understand that your information may be transferred and processed in the U.S. under U.S. privacy laws.
12. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time. The “Effective Date” above reflects the most recent update. Your continued use of the website constitutes acceptance of any changes.
13. Contact Information
For privacy-related concerns or questions, contact us at:
Thirst With Hunger Institute
Email: office@thirstwithhunger.institute
Website: thirstwithhunger.institute