Privacy Policy

Effective Date: January 1, 2025

Organization: Thirst With Hunger Institute (“we,” “us,” “our”)

1. Introduction

Thirst With Hunger Institute is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website (thirstwithhunger.institute), online courses, digital products, forms, events, counseling services, or any other resources operated by our organization.

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following personally identifiable information when you voluntarily submit it:

Name
Email address
Mailing address
Phone number
Payment information (processed securely through third-party providers)
Account login information
Form submissions, prayer requests, or counseling notes voluntarily provided

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages viewed and usage patterns
Cookies and tracking technologies

2.3 Payment Information

We do not store full credit card numbers or payment credentials. All transactions are processed through secure payment processors such as Stripe, PayPal, or Zeffy. These third parties separately govern their own privacy practices.

3. How We Use Your Information

We may use your information for the following purposes:

To provide access to courses, digital products, and ministry resources
To deliver email communications and administrative updates
To process donations and purchases
To manage counseling or appointment requests
To improve website functionality and user experience
To comply with legal, financial, and security obligations

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

With third-party service providers who assist in processing payments, forms, or email delivery
When required by law, subpoena, or legal investigation
To protect the rights, safety, or security of our organization, users, or the public
With your explicit consent

5. Cookies and Tracking Technologies

We may use cookies, analytics tools, and tracking technologies to improve site performance, analyze usage, and customize user experience. You may adjust browser settings to block cookies, though certain website features may not function properly.

6. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no transmission over the Internet is completely secure, and we cannot guarantee absolute protection.

7. Third-Party Services

We may link to or integrate services such as:

Email providers (e.g., Brevo, FluentCRM)
Payment processors (e.g., Stripe, PayPal, Zeffy)
Analytics providers
Embedded media platforms (e.g., YouTube, Vimeo)

These third parties operate independently and maintain their own privacy policies. We are not responsible for their practices.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we learn that such information has been submitted, we will delete it promptly.

9. Data Retention

We retain personal information only as long as reasonably necessary for ministry, legal, or operational purposes, or as required by applicable law.

10. Your Rights and Choices

You may request at any time:

Access to the personal information we hold
Correction of inaccurate information
Deletion of your data (except where legally required to retain it)
Unsubscribing from all email communications

To make a request, please contact us at: admin@thirstwithhunger.institute.

11. International Users

If you access this site from outside the United States, you understand that your information may be transferred and processed in the U.S. under U.S. privacy laws.

12. Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time. The “Effective Date” above reflects the most recent update. Your continued use of the website constitutes acceptance of any changes.

13. Contact Information

For privacy-related concerns or questions, contact us at:

Thirst With Hunger Institute
Email: office@thirstwithhunger.institute
Website: thirstwithhunger.institute

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